iPad battery swelling

[Chad]

Swollen batteries are a common problem with iPhones—I’ve had a few. For an 8-yr old device, I would be surprised if they replace it, and would be very interested to hear if they do.

Coworker had same issue. They told her it was due to charging overnight aka overcharging. No refund or warranty, it was approximately 1 year old.

[SteveP]

Jorn,
Thks for the note on the shiity keyboard..
For a company worth a lot of billion dollars they should have backed an obvious and well known issue instead of deflecting it and hoping we would
pay for the repair.
Anyway, The computer now resides somewhere in a closet at Trinity College.
She has an Air I bought her which is fine for her work... and replaced one that was probably 6-7 years old.

I was uber unhappy with my Apple experience in this case.

[rwsaunders]

In case Tim Cook's black ops goon squad tracks me down and disposes of me and the iPad, here's a pic for you VSalonistas to use for record purposes.

[snotrockets]

Given the same condescending attitude and a choice of either buying a new phone outright or extending my AT&T contract I just walked away.

I was told Apple's customer service (used to be) second to none. Never found it to be the case.

Best customer service I had was from Dell. YMMV.

Coworker had same issue. They told her it was due to charging overnight aka overcharging. No refund or warranty, it was approximately 1 year old.

You shouldn't be able to overcharge a battery with a functioning controller. Whoever said that was probably not knowing what they're talking about, or admitting a manufacturing fault. Not that I expect otherwise: getting a good service from any bigco today is nonexistant – it's a cost, one that detracts from the trillion dollar goal.

[SteveP]

In case Tim Cook's black ops goon squad tracks me down and disposes of me and the iPad, here's a pic for you VSalonistas to use for record purposes.

They are supposed to do that.
Apple genius at work

[j44ke]

In case Tim Cook's black ops goon squad tracks me down and disposes of me and the iPad, here's a pic for you VSalonistas to use for record purposes.

Looks like TSA had a hard time fitting your dop kit back in its envelope.

[AngryScientist]

oof, that's worse than i thought!

glad this didnt coincide with the "irrational fear of flying" situation. something like that happening mid movie on a transcontinental could be a little hairy!

[Drew]

oof, that's worse than i thought!

glad this didnt coincide with the "irrational fear of flying" situation. something like that happening mid movie on a transcontinental could be a little hairy!

I’d just open the window on the plane and toss it out.

[SteveP]

In case Tim Cook's black ops goon squad tracks me down and disposes of me and the iPad, here's a pic for you VSalonistas to use for record purposes.

curious ... were you using it when it blew up?
did it get really hot? how long did it take to cool down?
was it charging?
man, that would freak you out if it happened on a plane.

[rwsaunders]

curious ... were you using it when it blew up?
did it get really hot? how long did it take to cool down?
was it charging?
man, that would freak you out if it happened on a plane.

I used it on Saturday morning while I was on the trainer, watching some video of who knows what and I when went to use it on Sunday, I noticed that the case that I keep it in was bowed. When I looked at it more closely, I went WTF. A Google search let me know that this wasn’t an isolated event and there were several references to fires and such. The Apple Store dude told me not to puncture the battery...no chit Sherlock...as that can possibly lead to a fire. Yes, if that happened while flying, I would have been a bit puckered up.