Quote Originally Posted by bking View Post
Dave, I'm certainly not the only one on this board (or that "other" one across the hall) that takes note of the positive way you respond to everyone, the neophyte and the not so new phyte. Thanks, keep it up. That golden rule thing works...no mystery here.
Talk to you around Feb or March...should be my turn about then.
Bruce King
Hey Bruce,

It's good to know that my efforts are appreciated. My Mom will be proud.

I read most of the various forums online and sometimes folks will chine in and say that they are working with a builder who went silent once they got a deposit and they can't get them to respond to communication of any sort despite numerous attempts. The mystery to me is why others that see this would sign up for the same treatment. There seems to be a 'rude French waiter' or 'soup nazi' thing going on here - or a 'he's an artiste and needs room and time to do his special work'. That is crap. The truth of the matter is that the phone rings and they monitor the call or the computer dings with a new email and they delete it. It's a conscious choice to ignore you the customer. I know when I'm on the other end of the relationship that and having something made for me that I have zero tolerance for being blown off and I take my bidness elsewhere. Life is too short to get yanked around.

I have heard some builders say that they are too busy to answer the phone. IMO if you don't answer the phone then you needn't worry about being too busy for too long. I don't answer the phone when I have a torch lit but otherwise it's right there and i pick it up. It's easy to do and not even that heavy really.

Thanks for noticing. I look forward to building for you.

Dave