I feel compelled to start this thread because of the overwhelmingly positive experience I have had with Anvil and Don Ferris over the past two years. We (framebuilders) have choices when buying from his industry, as shown by Winter's beautiful new frame fixture, but I have to say Don's tools and customer service are bar none. When I moved into my new space two years ago I purchased a Journeyman frame fixture. He was very helpful in getting it setup and dialed in. A few months passed and Mike Flannigan sold me his Anvil chain stay fixture. Don was always there to answer my phone call and respond to my email. When I told him my chain stay fixture didn't have the red centering arrow, he sent one to me free of charge. My wife coordinated a family Christmas present to me in the form of a seat stay fixture about a year ago. I had a lot of issues setting it up and truth be told I never had any confidence in it. I felt like an idiot because I know its his most well sold tool, and I just couldn't get it. We exchanged numerous emails and photos and we realized that my co-tangent fastback seat stays onto 28.6 mm seat tubes did not work with the current setup. They stays just stuck out too far. Don had developed 2 bolt blocks after I had purchased my fixture, and last week he sent those to me free of charge. The difference was immediate and awesome. Other companies build fine tools and I am sure they work well, but I will always spend my money with Don and recommend he and his equipment to my peers.
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