I get that you analyze most aspects of the build process pretty carefully (Gassflux rod to Aufhauzer, the Iowa brazeons...). Do you sell more frames or complete bikes? We all know completes make you more profitable, do you have any way to encourage people to step up to a complete? This is a question that has been burning in my brain lately.
How do you handle people who want a complete bike but are having a hard time making component decisions? You can give people the technical rundown of XT vs XTR, but how do you deal with people who who want you to make the emotional decision for them? You had a bike shop, I'm sure you've had that experience before you started building. Also, was your way of dealing with that different as a shop owner compared to as a builder now?
I'll be showing my work on Fridays and I'm on Richie's list to be smoked out. Sounds like it'll be a while though, which is actually better I suppose. You in particular are really going to like what I have for you tomorrow.
From Anthony Maietta: QUOTE: Garro, I saw on your website that you offer un-filed frames. This may be a Smoked Out question, but its pertinent now...what percentage of your customers take you up on this? It is just astonishing how clean those look. Well done.- END QUOTE - Thanks! astonishingly few. I thought it would be all the rage, but only a couple have went with it. I think the big thing is to show that i CAN - you know what I mean? and, if someone is into it, they get $200.00 off- Garro.